We offer both in-store and online vouchers. Neither expires.
- In-store vouchers are issued in paper format and are treated as cash. Please treat them accordingly, as lost or stolen vouchers cannot be replaced.
- Online vouchers are issued digitally and can only be redeemed through our website.
- All vouchers are non-refundable, non-transferable, and cannot be exchanged for cash.
- For gifting an online voucher, you can enter the name, email address & gift note into the respective areas & recipient will receive it immediately or time you have selected.
By purchasing or using a voucher, you agree to the following terms:
In-Store Vouchers
- Issued in paper format and treated as cash.
- Must be presented at the time of purchase
- Lost, stolen, or damaged vouchers will not be replaced or refunded.
- Cannot be redeemed online or exchanged for cash.
- Any remaining balance will be retained on the voucher for future use.
Online Vouchers
- Issued digitally via email or code and can be redeemed online only.
- Must be used in accordance with the instructions provided.
- Cannot be used in-store, exchanged for cash, or transferred.
General Terms
- All vouchers are non-refundable and non-transferable.
- Vouchers do not expire.
- You are not required to use the full value in a single transaction. Any balance will remain available.
- No administration or dormancy fees will apply that reduce the value of your voucher.
- We reserve the right to cancel or restrict voucher use if there is reasonable evidence of fraud, misuse, or breach of these terms.